Privacy Policy

Last updated: [insert date]
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Anthony William Vinod & Partners Pty Ltd trading as Anthony William & Partners (ACN 675 346 335, ABN 27 675 346 335) ("we", "us", "our") respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why, and how we handle it.

1. What we collect

When you submit an enquiry, we may collect your name, mobile number, email address (if provided), suburb or postcode, estimated property value, estimated mortgage balance, preferred contact time, and any other details you choose to share. We may also collect technical data such as your IP address and browsing activity via cookies and analytics tools.

2. Why we collect it

3. Who we share it with

To act on your enquiry we may disclose your information to licensed credit providers, brokers or referral partners so they can contact you about your request. We may also share information with service providers who help us operate (such as hosting or CRM providers). We do not sell your personal information.

4. Consent and direct marketing

By submitting an enquiry you consent to being contacted about it, including by phone, email and SMS. You can opt out at any time via the unsubscribe link in our emails or by contacting us below. Where you have consented to be contacted by phone, that consent applies despite any listing on the Do Not Call Register.

5. How we store and protect it

We take reasonable steps to protect your information from misuse, loss and unauthorised access, including access controls and secure storage. We retain your information only as long as needed for the purposes above or as required by law, then take reasonable steps to destroy or de-identify it.

6. Overseas disclosure

Some service providers may store data outside Australia. Where that occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

7. Accessing and correcting your information

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable period.

8. Cookies and analytics

Our website may use cookies and similar technologies (including advertising and analytics tags such as Google) to measure performance and improve your experience. You can control cookies through your browser settings.

9. Complaints

If you believe we have breached your privacy, please contact us first so we can address it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Contact us

Anthony William & Partners
Phone: 0468 287 515
Email: william@awp.net.au
Registered office: 6 Barclay Street, Thornhill Park, VIC 3335

11. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.